When you visit our website www.reflectiveafcoaching.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This Privacy Policy governs the manner in which Reflective AF Coaching collects, uses, maintains and discloses information collected from users of the www.reflectiveafcoaching.com website and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”). This privacy policy applies to the Site and all products and services offered by Reflective AF Coaching.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. What information do we collect?

The personal information you disclose to us

In Short:  We collect personal information that you provide to us such as name, address, contact information.

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services when participating in activities on the Services or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we may collect can include the following: name, email, phone, address, occupation. Users may, however, visit our Site anonymously.

How we use collected information

AF Reflective Works may collect and use Users personal information for the following purposes:

To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.

To improve our Site – We may use feedback you provide to improve our products and services.

To send periodic emails – We may use the email address to send User information and updates pertaining to services offered. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. 

We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Mailchimp

This information is collected via our new client information forms and via the newsletter sign up forms on alchemyandaim.com and stored under password protection at mailchimp.com; information is stored until we are notified otherwise. Information can be viewed, modified, or deleted by filling out our request form at alchemyandaim.com/data-access-request. To view Mailchimp’s privacy policy please visit: https://mailchimp.com/legal/privacy/

Venmo

Sometimes we accept payment through Venmo, please view Venmo’s privacy policy for more information https://venmo.com/legal/us-privacy-policy/

2. How long do we keep your information?

In Short:  We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

3. How do we keep your information safe?

In Short:  We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.